product ops wizard

Aatish J Patel
2 min readJul 5, 2024

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Why your startup needs one

Most people know of an operations person or a product management person.

But what happens when you combine their strengths? It’s like hybrid work — blending office interactions with remote flexibility.

Early-stage startups often lack established processes. Instead, you’ll find a hodgepodge of systems, clunky spreadsheets, and cobbled-together solutions. It’s the startup way — things are messy, but adaptable.

chaos representation as toys

Here is where a product operations person comes in;

They bridge the gap between product management and operations, bringing structure to chaos without stifling innovation. Here’s why your startup needs a product ops wizard:

  1. They streamline workflows, ensuring your product team isn’t drowning in spreadsheet hell. They implement tools and systems that actually work for you and the team’s unique needs.
  2. They turn that mess of metrics into actionable insights. No more guessing games — they help you understand what’s working and what’s not.
  3. They’re the glue that holds product, engineering, marketing, and sales together. No more silos or miscommunication nightmares.
  4. As your startup grows, they ensure your processes grow with you. They prevent the dreaded “we’ve always done it this way” syndrome.
  5. They help prioritize features and projects, making sure your limited resources are used where they’ll have the biggest impact.
  6. They create systems to capture and analyze user feedback, ensuring your product actually solves real problems.
  7. In the fast-paced startup world, they keep your team nimble, ready to pivot when needed without losing momentum.
  8. They create a central source of truth, so your brilliant ideas don’t get lost in Slack threads or buried in someone’s notebook.
  9. As you scale, they ensure new team members get up to speed quickly, maintaining your startup’s culture and efficiency.
  10. They help you define and track the KPIs that actually drive your business forward, cutting through the noise of vanity metrics.

In essence, a product ops person is your startup’s secret weapon. They’re the ones who turn your chaotic, scrappy energy into a finely-tuned product machine — without losing that startup spirit. They’re the unsung heroes who make sure your brilliant ideas actually see the light of day and make an impact in the market.

So, if you’re still relying on a Frankenstein’s monster of systems and hoping for the best, it’s time to level up. Bring in a product ops wizard and watch your startup transform from organized chaos to organized success.

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Aatish J Patel
Aatish J Patel

Written by Aatish J Patel

I love to write about fintech @ Zinancial, venture capital + reflections + accessibility & other musings.

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